Privacy Policy
At FINAXCEL, we are committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website www.finaxcel.com. We encourage you to read this policy carefully.
Information We Collect :
When you visit the Site, we automatically collect certain information about your device, including your IP address, web browser, operating system, time zone, referring website, and information about some of the cookies that are installed on your device. This is often referred to as "Device Information."
Additionally, when you make a purchase or attempt to make a purchase, we collect information about you, including your name, billing address, shipping address, email address, phone number, payment information (credit card numbers, etc.), and purchase history. We call this "Order Information."
We may also collect information you provide to us voluntarily, such as when you create an account, sign up for our newsletter, participate in surveys, or contact customer support. This might include demographic information, interests, and preferences.
How We Use Your Information :
We use the information we collect for various purposes, including:
- Fulfillment and Management of Orders: We use your Order Information to process and fulfill your orders, send you order confirmations and shipping updates, and provide customer support related to your purchases.
- Communication: We may use your contact information to communicate with you about your orders, account, promotions, surveys, and other marketing materials.
- Personalization: We may use your information to personalize your experience on the Site, such as recommending products you might be interested in.
- Marketing: With your consent, we may use your information to send you marketing communications, including emails and targeted advertising. You have the right to opt out of marketing communications at any time.
- Improvement of Site and Services: We use your information to analyze website traffic, identify trends, and improve the functionality and user experience of our Site.
- Legal Compliance: We may use your information to comply with applicable laws and regulations, such as tax laws and consumer protection laws.
- Fraud Prevention: We may use your information to detect and prevent fraudulent activities.
Sharing Your Information :
We may share your information with certain third-party service providers who help us operate our Site and provide our services. These may include:
- Payment Processors: We share your payment information with payment processors to securely process your transactions. (e.g., Shopify Payments, PayPal)
- Marketing Platforms: We may share your information with marketing platforms to help us manage our marketing campaigns and send you targeted advertising (only if you have opted in). (e.g., Mailchimp, Klaviyo, Facebook Ads)
- Analytics Providers: We may share your information with analytics providers to help us understand how visitors use our Site. (e.g., Google Analytics)
- Legal Authorities: We may disclose your information to legal authorities if required by law or to protect our legal rights.
Your Choices :
- Marketing Communications: You have the right to opt out of receiving marketing communications from us at any time. You can do this by clicking the "unsubscribe" link in our marketing emails or by contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of the Site.
Data Retention :
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.
Security :
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure.
Children's Privacy :
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age. If you become aware that a child has provided us with personal information, please contact us.
Changes to this Privacy Policy :
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."
Contact Us :
If you have any questions about this Privacy Policy, please contact us at:
Website : www.finaxcel.com
Email : contact@finaxcel.com
Whatsapp : +1 318 837 586